🔒 Privacy Policy
At Singapore Digital Exchange Pte Ltd (SDX), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our website, platform, and services.
We may collect the following types of information:
Personal Information: Name, email, phone number, government-issued ID, billing address, etc.
Account Information: Username, password, account preferences.
Transaction Information: Records of carbon credit trades, account balances, and payment details.
Usage Information: IP address, device info, browser type, access logs, cookies.
We use your data to:
Provide and maintain the SDX platform;
Verify your identity and comply with legal obligations (e.g., KYC/AML);
Process transactions and deliver services;
Improve platform performance and user experience;
Communicate updates, support, or marketing (with consent).
We may share data with:
Regulators and legal authorities (if required by law);
Technology service providers under confidentiality agreements;
Carbon credit registries (e.g., ICR) to facilitate trades;
Payment processors for transactions.
We do not sell your personal data to third parties.
We retain your information as long as necessary to fulfill the purposes described above or as required by law.
We use encryption, firewalls, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
Subject to local laws, you may:
Request access to your personal data;
Correct or update inaccurate data;
Withdraw consent (where applicable);
Request deletion, subject to compliance requirements.
We use cookies to enhance functionality and analytics. You can manage cookie settings via your browser.
We may update this policy periodically. Any changes will be posted on our site with a revised effective date.
Trading voluntary carbon credits involves risks, including but not limited to:
Market Risk: Prices may fluctuate due to regulatory, environmental, or economic changes.
Regulatory Risk: Carbon markets are evolving; new laws may impact trading or asset value.
Liquidity Risk: Market demand may affect your ability to sell or trade credits promptly.
Technology Risk: As a digital platform, SDX may face cybersecurity or service interruptions.
No Guarantee of Returns: SDX makes no guarantee regarding credit appreciation or market performance.
You acknowledge and accept these risks by using the SDX platform.
SDX is committed to combating money laundering, terrorist financing, and financial crimes. Our Know Your Customer (KYC) and Anti-Money Laundering (AML) policy includes:
We collect and verify:
Full name, address, date of birth;
Government-issued identification;
Business documentation (for corporate users);
Source of funds or wealth (when necessary).
We regularly review user activity to detect suspicious behavior, unusual transaction patterns, or policy violations.
We will report suspicious activity to relevant authorities in accordance with Singaporean law and global AML standards.
Users from countries under international sanctions or jurisdictions deemed high-risk by FATF may be restricted.
All KYC/AML records are securely stored and only accessible to authorized compliance staff.
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